# RogerIQ > AI-native customer support platform ## About RogerIQ is an AI-first customer support SaaS that handles conversations across email, chat, Slack, Discord, and Telegram. It features an AI agent that can resolve tickets autonomously, look up orders, process refunds, search code, debug blockchain transactions, and more. ## API - Public API: https://api.rogeriq.com/api/v1 - OpenAPI Spec: https://api.rogeriq.com/api/v1/openapi.json - Authentication: API key (prefix: riq_) ## Features - Multi-channel support (email, chat widget, Slack, Discord, Telegram) - AI agent with configurable modes (autopilot, copilot, assist) - Knowledge base with vector search - E-commerce integrations (Shopify, Stripe) - Issue tracking (Linear, GitHub, Jira) - Blockchain/Web3 support (wallet lookup, tx debugging) - Customer identity & session tracking - Analytics & benchmarking - CSAT surveys - Webhooks & public API ## Links - Website: https://rogeriq.com - Pricing: https://rogeriq.com/pricing